A cross-section of the work — fuel, retail, telecom, mobility, logistics, industry, and enterprise AI. Open a client for the full picture: what we did, the scope, the result.
Retail / D2C · EU · 2022–2023
Customer analytics, segmentation, and personalisation built on device-and-consumable behaviour.
What we did
Customer analytics and segmentation across the D2C base
Transactional behaviour combined with product-engagement signals
Personalisation support for retention and lifecycle marketing
What changed
Customer behaviour made actionable for retention planning
Lifecycle marketing grounded in real customer data
Telecom · Baltics · 2023–present
Behavioural segmentation, personalised communications, tariff and promo-response analysis, and first churn models for retention — for TravelSIM, CSC Telecom’s travel-eSIM brand.
What we did
Behavioural segmentation and personalised-communication design
Tariff structure and package-configuration analysis
Promo-response evaluation by cohort
First churn models to route at-risk customers into retention
What changed
Risk groups visible earlier, not lost in overall traffic
Marketing and commercial decisions on one customer base
Industry · 2022–2023
Business-problem framing, an architecture blending operations research, ML and physical engineering rules, team-shaping support, and development oversight.
What we did
Framing the fuel-efficiency optimisation problem in compressor design
Architecture combining OR, ML, and physical engineering rules
Team-composition recommendations
Oversight of the technical development
What changed
Model used in active design work
Fuel-efficiency gains validated against engineering baselines
Mobility · Baltics & Nordics · 2023
Business-problem framing, a target architecture, an ML prototype to prove feasibility, implementation-vendor support, and results control against a baseline.
What we did
Framing the in-app pricing problem
Defining the target architecture
An ML prototype to prove feasibility
Vendor-selection support and development oversight
What changed
Feasibility proven before committing to a full build
Target architecture aligned to the business problem
Rollout controlled against a measurable baseline
Logistics · International · 2023–2024
Reporting infrastructure, anomaly detection, and clustering models that turn operational data into ops-level signals.
What we did
Reporting infrastructure across operations
Anomaly detection on operational data
Clustering models for ops-level signals
What changed
Operational issues surfaced as signals, not after the fact
A reporting base the operation can run on
Fuel · Central Asia · 2024–present
AI-readiness and roadmap, a DWH/BI foundation, customer segmentation, anti-fraud analytics, internal assistants, and automation across payments, logistics and procurement.
What we did
Roadmap and leadership alignment for the data & AI programme
DWH/BI foundation: 24+ dashboards across 9 departments
Segmentation of 380,000+ loyalty members; anti-fraud over 30M+ transactions
NL analytics agent, internal RAG assistants, payment/logistics automation, a first procurement-optimisation product
Hiring and training the client’s in-house data team
What changed
Most of the roadmap delivered
In-house data team now runs independently
Reporting that took days now takes minutes
First in-house ML models in production
Testing, Inspection & Certification · 2025
A pilot AI assistant for ISO audit preparation, built with a confidential enterprise client. The first version focused on ISO 9001, with future applicability to more specialized standards — automotive (ISO 16949) and medical (ISO 13485).
What we did
Business discovery and process mapping of the real audit-preparation workflow
AI feasibility assessment with audit-domain experts
Prototype delivery with clear boundaries around expert judgment and compliance-sensitive decisions
What changed
A broad “AI for auditors” idea turned into a practical, testable pilot
Defined business logic, technical boundaries, and a roadmap to ISO 16949 and ISO 13485
Testing, Inspection & Certification · 2025
An AI strategy for a global Testing, Inspection & Certification firm — a benchmark of where AI actually creates value in TIC, turned into a CEO-level roadmap built on the firm’s own data and operations.
What we did
TIC-industry AI benchmark — where the real value is, what competitors are doing, what’s hype
A CEO-level strategic roadmap: six AI services across three time horizons — from Smart Certificates and an internal expert AI assistant to Market Intelligence, Terminal Analytics, Blending Optimisation and Contamination Detection
Each service designed from the client’s own data and business reality, not off-the-shelf ideas
Worked directly with the CTO and regional Operations Directors to align the roadmap with the firm’s data-infrastructure buildout and commercial boundaries
What changed
A prioritised, CEO-level AI roadmap across three horizons the firm can act on
A clear read on where the real value is — versus hype — benchmarked against competitors
Audio & entertainment · Phuket, Thailand
An AI-powered customer-operations platform for an audio company serving nightclubs, venues, events and entertainment clients — customer-request handling, document processing, an internal knowledge base, and task-oriented AI agents connected to the team’s workflows.
What we did
AI assistant for customer inquiries, pre-sales and support workflows
Automated processing of briefs, technical documents, proposals, contracts and equipment lists
An AI knowledge base across projects, customers, equipment, suppliers and internal procedures
Agent-based workflows connected to team tools for sales, support, operations and management
Drafting of customer replies, proposal outlines, checklists and project-handover notes
What changed
Customer requests are summarised, classified and routed faster
Pre-sales work is supported by previous projects, technical references and reusable knowledge
Documents that took manual review are now processed and summarised automatically
Team members can ask questions directly to the company knowledge base
Repetitive admin work is handled by AI agents, while the team stays in control
Other engagements
More work we've delivered, across industries.
Khaos Marani
Kakheti, Georgia
Winery. Advanced analytics and predictive ML to forecast wine demand, optimise pricing, and segment consumers for targeted marketing.
Gagra+
Tbilisi, Georgia
Food-ingredients and confectionery manufacturer and retailer (Buona Sera shops). A heuristic and Operations-Research model that optimises product distribution between suppliers and stores — accounting for demand, availability, supplier constraints, and store-level needs. Better inventory allocation, less manual planning, and clearer visibility over logistics decisions.
Let’s talk about your business problem.
Tell us the problem you are trying to move — margin, cost, availability, customer value, or productivity. We will tell you whether data and AI can realistically help, and what the first step looks like.